De Vere Horsley Estate
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손님 리뷰
This is one of the best hotels we have stayed at. We had the Queen's Chamber which was a delight: spacious, open, lovely view, huge bathroom with lots of takeaways including special extras such as shaving kit, shoe shine, toothbrush and toothpaste. Service was exceptional from the initial welcome at reception to the room and restaurant service, everyone was polite, friendly and gave real attention to comfort and detail. Food in restaurant for dinner very high quality and the breakfast excellent, we were also given a lunch pack for our journey the next day.
Anthony
2025년 4월
The dream of coming to stay at a historic estate was exciting. I was hoping to have a look at the towers... Well - I did not get to see this, apparently some events going on. Looked more like preparations (Friday night), hence a bit of disappointment. I had booked two rooms - one renovated, another not. The latter was a true source of amusement. Taking a shower was a true test of intelligence - nowhere have we ever seen such a system. Even getting to use the shower gel was no simple task. But having past the test, it was a room like any other. The refurbished rooms certainly looked worth the bit of extra money. Breakfast was truly abundant. The hit among many guests was clearly the pancake machine, well derserved.
Kadi
2025년 6월
The coffee stations and bar area were well stocked and kept clean. The food was delicious, great breakfast and we ate in the bar in the evenings. Really lovely staff on the bar in particular.
Doffman
2025년 4월
We didn't stay on the old part, but was told by reception staff that we had to ask for a room there prior, and only at certain times. We stayed in the newer annex. Lovely area, lovely grounds. Reception not quite were you expect it to be. Accidentally walked into a wedding reception, wandered around for a few mins before we were rudely and passive aggressively asked to leave by the MC who had been sat on his backside in another room. Pizza from the bar was massively over priced £16 and very poor quality. No where in the room to hang any clothes, hanging towels and clothes on the fire door hinge, not acceptable at any price range.
Steve
2025년 4월
The staff from arrival to departure were frankly immense, Helyna,(forgive the spelling) and the other lady receptionist could not have been more welcoming, helpful and gracious. Then over to the bar and restaurant staff, Katie and Genevieve were a repeat of the first 2 team members, only more so. My partner and I were stressed as we had quite a traumatic journey. However these particular team members were jovial, patient and forgiving,(I looked like worzel gummidge upon arrival), they did not blink and treated us like Royalty. The same can be said of Brad In the restaurant , also absolutely exceptional in every way, greeting, service and helpfulness par excellence. Selina and Prem also deserve special mention, De Vere are fortunate to have such a fantastic set of employees. Also thanks to the chefs and serving team members as well as the cleaners, all truly great. Thank you all so much.
John
2025년 2월
Clean property
Krishen
2024년 5월
The Tower was a real surprise and fascinating being separate to the main hotel it was a great experience , the history and surroundings and peace made it a very restful place to stay .The breakfast was excellent the evening menu was a bit basic for us .The real strength of our stay was the staff , Brad Evans the duty manager at the tower was outstanding so proud of the site and his company he made us feel so welcome and explained the history of the place which brought the surroundings to life .Toby Stanakozv looked after us so well in the restaurant so friendly professional and helpful . De Vere should be very proud of them both .
David
2024년 10월
The rooms were lovely.
Marcia
2025년 4월
The room was beautiful and the old part of the hotel was wonderful to stay in. We enjoyed walking around the ground on the next morning. The new part is also lovely and we had a nice evening meal and breakfast there. The restaurant staff in the evening were exceptionally friendly and helpful. I was celebrating my 60th birthday and I was very touched to find a birthday card, chocolate and biscuits in my room. The restaurant staff also gave me a pudding platter, which was amazing. I am so glad I chose Horsley Towers as my birthday treat venue. A final thanks to the female staff member who came over and unlocked the Chapel for us to view. It was really beautiful. Thank you everyone!
Sarah
2024년 10월
My room had a nice view over green fields of horses, trees etc. The breakfast is extensive, with good fresh fruit and vegetarian options, also gluten free etc for those who need that. At night it was wonderfully quiet as the road is far away. The grounds are lovely to wander in and it is not far to walk to lovely woods. The pool is a good size unlike many hotel pools.
Saul-pooley
2024년 7월
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