De Vere Horsley Estate

I wanted to stay in Horsley so for me the location was perfect. I had a regular room rather than a deluxe so I was expecting a purpose built chain experience. The hotel itself was what I thought it would be but the setting is stunning! I was free to wander around and it was gorgeous! I discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with their furry friend. Inside, there was a bar which served food and a restaurant which has the same menu as the bar plus a 3 course buffet option. I opted for the buffet which was £22.50 and had a Chinese theme on the day I went. There was a meat, fish and vegan main course and there was a soup as a starter but in addition a fabulous salad bar. The chef was knowledgeable about allergies and gave me a separate main and guided me through the salad bar personally. There was also a gym and pool. The pool was a good size and well maintained. There was a little tuck shop for humans and dogs in the reception area. Within walking distance there is a small parade of local shops/coffee shop/restaurant and there is a lovely historic pub with beer garden opposite the entrance to the hotel grounds. The room was quiet and the bed was comfortable. The things that made this hotel stand out most were the hotel grounds and the staff. Every single member of staff I spoke to was friendly, helpful and approachable. They were at a level fitting of a luxury hotel which combined with the setting and the pool made my stay seem very luxurious for the price point. I’ll be back!!

The dream of coming to stay at a historic estate was exciting. I was hoping to have a look at the towers... Well - I did not get to see this, apparently some events going on. Looked more like preparations (Friday night), hence a bit of disappointment. I had booked two rooms - one renovated, another not. The latter was a true source of amusement. Taking a shower was a true test of intelligence - nowhere have we ever seen such a system. Even getting to use the shower gel was no simple task. But having past the test, it was a room like any other. The refurbished rooms certainly looked worth the bit of extra money. Breakfast was truly abundant. The hit among many guests was clearly the pancake machine, well derserved.

It was lovely to find that I had been upgraded to a larger room than usual and even more special to find a bottle of Prosecco on ice and two tokens for free cocktails! I felt very special and it really made my stay!

The staff from arrival to departure were frankly immense, Helyna,(forgive the spelling) and the other lady receptionist could not have been more welcoming, helpful and gracious. Then over to the bar and restaurant staff, Katie and Genevieve were a repeat of the first 2 team members, only more so. My partner and I were stressed as we had quite a traumatic journey. However these particular team members were jovial, patient and forgiving,(I looked like worzel gummidge upon arrival), they did not blink and treated us like Royalty. The same can be said of Brad In the restaurant , also absolutely exceptional in every way, greeting, service and helpfulness par excellence. Selina and Prem also deserve special mention, De Vere are fortunate to have such a fantastic set of employees. Also thanks to the chefs and serving team members as well as the cleaners, all truly great. Thank you all so much.

My stay at De Vere Horsley Estate was absolutely fantastic! We initially had a minor room issue, but  Ms. Teodora the Manager, quickly stepped in and personally ensured we were moved to a perfect room. Her swift action and genuine care truly made all the difference. The new room was beautiful and incredibly comfortable. Beyond that, the entire staff was wonderful, and the hotel's facilities were excellent. Highly recommend De Vere Horsley Estate for their exceptional service, especially thanks to Teodora